Gaming Console Repairs & Mods, iPod Repairs, Home Theatre Installation - Relax - we've got you covered!

Home Theatre and Audio Visual Solutions

What can Beetronix Solutions do for me?
Beetronix Solutions offer a wide range of solutions for your broken video gaming consoles, broken iPod units as well as helping you set up your ideal home entertainment system.

We repair all the major gaming consoles including Microsoft Xbox 360, Sony Playstation 2, Sony Playstation 3, Sony Playstation Portable, Nintendo Wii, and Nintendo DS Lite. Our long list of services include LCD screen replacements, touch screen replacements, power supply rectifications, lens/laser replacements, laser alignments, shell fittings and removing the RROD, however we are not limited to only these.
We repair the following iPod models: iPod Nano, iPod Video, iPod Mini and iPod.

Does Beetronix Solutions service anywhere within Australia?
We can offer a free mobile service within the Sydney Metro area. We also offer Australia's fastest postal repair service for gaming consoles and iPod units AUSTRALIA-WIDE. No matter where you are in Australia, you are welcome to contact us for a free quote and send in your item.

PLEASE NOTE: Our mobile service is only available during business hours (Monday-Friday between 9am-5pm) and is not available for certain jobs due to extra equipment needed that cannot be brought along.

What do prices quoted by Beetronix Solutions include?
All quotes provided by Beetronix Solutions are inclusive of GST, any parts supply (unless otherwise stated), labour and warranty (varies according to type of job done). Mobile service and/or Express or Registered return postage is included as a service to Beetronix customers free of charge.

Will the repair job void my warranty?
If your gaming console or iPod unit is still covered by a manufacturer's warranty or an extended warranty, Beetronix Solutions recommends you contact the warranty provider first. If you are not happy with the service or the waiting period, or your gaming console or iPod unit is out of warranty, we would be very happy to hear from you and see how we can help you. Feel free to contact us by filling an online enquiry form, emailing us, calling us, or have us call you to discuss your options or obtain a quote.

Does Beetronix Solutions provide warranty on their work?
We provide a good warranty on all our work (whether it be a repair, a modification or a home theatre related job) so you can rest assured. Our jobs are warranted for 90 days, 6 months, 12 months and even lifetime!

Does Beetronix Solutions provide warranty on the parts they supply?
Most definitely! Parts we use and supply are warranted for a period of 90 days, 6 months, 12 months and for mod chips- lifetime on the chip itself!

What is the usual turnaround time of repair jobs?
Upon receiving your item/s via post, your job will be completed within 24-48 hours, provided parts are available. We will then contact you to finalise payment. Once payment is received or proof of payment received via email, we send out your item as soon as possible.

If your job was picked up by our mobile technician, your job will be completed within 24-48 hours. We will then contact you to finalise payment. Once payment is received or proof of payment received via email, we send out your item as soon as possible. A mobile technician can do a drop off to you again if we are in the area again or if arranged prior.

If one of our mobile technicians comes to visit you at your home or workplace, the job can be done in as little as 15 minutes or 1.5 hours.

How do I send my item/s to Beetronix Solutions?
Beetronix Solutions recommend you send your gaming consoles or iPod units carefully packaged, with a print out of any emails you've received from us AND your full contact details (full name, landline contact number, mobile contact number, email address, postal address).

Packages should be sent to:
Beetronix Solutions
PO BOX 641
Moorebank NSW 1875

For PSP and DS Lite consoles, it is recommended the consoles be wrapped in a good layer of bubble wrap or placed in its protective case then wrapped in bubble wrap. If you have used a good layer of bubble wrap, you can simply place the item in an Australia Post tough bag or express bag. Otherwise you can place it in a box.

For any iPod units, it is recommended the unit be wrapped in a good layer of bubble wrap and sent in an Australia Post padded bag or express bag.

For Xbox 360s and PS3 consoles, it is recommended you wrap the console in a good layer of bubble wrap and package it in an Australia Post box size BT, or your own similar sized box and some solid foam (like the foam you get when you buy electrical goods).

It is highly recommended you send either of these consoles via Registered Post.

For Wii and PS2 consoles, it is recommended you wrap the console in a good layer of bubble wrap and package it in an Australia Post box size BM, or your own similar sized box and some solid foam.

Please DO NOT use bean bag stuffing or any small pieces of foam as this is very time consuming to clean up and which may result in you paying an extra $10 for our time. Not to mention, small pieces may also lodge into the small openings or vents of your console.

Can I choose whether to have my repaired item sent back via Express or Registered?
Yes. Beetronix Solutions now offer you the choice of having your repaired or upgraded gaming console or repaired iPod unit sent back either via Express or Registered Post. We will ask you however if no request is provided we will choose the most convenient way. We prefer to send out PS3 and Xbox 360 consoles via Registered Post. If you are a customer within a non-metropolitan town, we also prefer to send out via Registered Post.

How can I pay Beetronix Solutions?
We accept payment via cash (mobile jobs only), cheque, Electrical Funds Transfer (EFT) and Paypal.

Paypal is the fastest method if you already have an account (or you can sign up for free). If paying via this method please make payment to this email address: payment@beetronix.com.au.

For EFT payments we will advise you of the details upon finishing the job. It is recommended that you save and email us a copy of your payment transaction to help us help you receive your console or unit back sooner. Without an email proof we will need to wait for the transaction to clear, which can sometimes take up to 72 hours, depending on whom you bank with.

For cheque payments, these can be forwarded to our postal address. Cheques will need to be cleared before any item can be sent back.

What is the "click to free call" button on the website?
The ''click to free call'' button on our website allows you to speak to one of our friendly technicians, without having to cost you a cent! Simply click on the button, enter in your landline number and wait for us to call you...

What do I do if I have a water damaged gaming console or iPod unit?
The best thing you can do for your water damaged gaming console or water damaged iPod unit (or any other electronic device for that matter eg. mobile phone), is NOT try to turn it on straight away. If there was any chance of reviving it at all, trying to turn it on straight away will eliminate that chance and make matters worse. Leave it off, try to rid any water you can and leave it to dry out for a few days before trying to turn the device back on or send it off to an electronic specialist straight away.

Do Beetronix Solutions repair home theatre equipment?
Unfortunately we do not currently offer repair services for your audio and visual equipment.

WE WILL NOT REST UNTIL YOU ARE SATISFIED AND WE GUARANTEE OUR WORK!

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